Today we are talking with Kate O’Neill. Kate is a highly engaging keynote speaker, strategy consultant. She is also the author of Tech Humanist and Pixels and Place. Kate is known for helping clients prepare for uncertainty at scale in an increasingly tech-driven future.

I am your host Zachary Alexander, Subscription Service Designer at Please hit the subscribe button where ever you get your podcasts so that you won’t miss any new episodes.

The reason that Kate was invited to join us today is because she talks about the value of creating a meaningful experience. And you could easily make the case that being of service is really about creating meaningful experiences. 

Big Takeaway

Focus feels like a sacrifice. But it’s really a luxury. It brings clarity and efficiency. You can spend your time discussing how what you do creates value rather than describing what it is you genuinely do. So, much time is wasted educating people about what you do rather than understanding the actual value that your subscribers are receiving.

This is your host Zachary Alexander. “Something Crazy” by the Particle House is the music track. You can find it at Epidemic Sound. Finally, you can contact me on